Hotel WiFi
Take Control Over Your Hotel WiFi
How Hotel WiFi Solution Works
When your guests connect to the Hotel WiFi, a nicely designed splash page will appear on their device. You can easily customize the splash page with logo, background, and colors, and decide how your guests will start their session.
The splash page can be configured to offer free Internet, high-speed paid access, collect email and customer data, login with social network account, show video advertisements. One of the most important features is integration with PMS – a guest can login with the room and name after check-in.
Once logged-in, guest may be redirected to the welcome page, hotel website or promotion page. The guest may be limited with download and upload speed, available bandwidth transfer, time to use your service, expiration, and limit access to one or multiple devices. That provides good WiFi experience for all your guests, and prevents one user taking most of the bandwidth for hi-def video streaming.
Free WiFi is Still King
What amenities are deciding factors when choosing your hotel?
While free Wi-Fi is a must for both business and leisure travelers, people on work trips seem to hold this amenity on a higher pedestal. 53% of guests also wish free Wi-Fi was a standard amenity across all hotels.
Easily control Hotel WiFi network
CloudGate Hotel WiFi solution helps you offer free or paid Hotel WiFi access, efficiently manage and control it:
- Easily create user accounts or voucher tickets
- Post charges to the guest room using PMS interface
- Free access with daily limits on download, time, data
- Combine multiple login methods on the splash page
- Require accepting terms of use before session
- Collect guest data (name, Email, address)
Set up Hotel WiFi, configure your branding, create extra profits. No compromises.
Post Charges to the Guest Room - PMS
Integrate Hotel WiFi with your PMS system (Opera and 20+ other
systems) and
automate billing for your guests.
Customer chooses username, password, price plan (like 7 days Internet) and confirms the identity
with a room
number and personal details. If successful, Internet is enabled and payment is added on provided
room
number, and the customer will see this charge in your PMS.
Hotel WiFi system can be configured to provide free access (no charge), to apply the
complimentary plan to
member or loyalty guests, or provide a list of available plans so users can choose and pay.
Supported Hotel PMS interfaces
Oracle Opera PMS and Fidelio Suite8 PMS (IFC Part Number 5009-313)
Combine free Hotel WiFi with paid faster access
Hotel WiFi software helps you create different Internet plans and offer free or paid Internet access.
Internet plan determines which download and upload speed the guest will have
during the session,
total
bandwidth data available for transfer, optional session duration, as well as the
optional expiration
date.
Ability to offer paid upgrade is very important, as business users or those needing
video streaming will
not be satisfied with your free-level service.
On contrary, users needing only simple services as browsing or Email access would
appreciate a free
offer, and be loyal to your main services.
Hotel WiFi Features
Increase TripAdvisor Rank of your Hotel
Collect reviews from your guests and use them to increase
the hotel’s
TripAdvisor rank. Our system is designed to collect guest opinions when they
are the most
motivated to
give a positive review. Those reviews are a valuable source of information to guests
when opting for a
hotel, since 93% of guests take these online reviews into consideration, whereas 53%
wouldn’t book a
hotel without the reviews.
In addition, it prevents customer dissatisfaction by informing a manager of negative
comments or
complaints and gives a chance of converting guest experience while the guest is still on
hotel grounds.
Cloud Hotel WiFi
- Cloud platform managed by us
- No initial hardware cost (except routers)
- Subscription (monthly payment)
- Controls any connected router
- Worldwide deployment, easily scalable
- Hardware: Routers with Radius support
- Centralized management and updates
Enterprise Hotel System
- Installs on your server or cloud VM
- AAA Radius Servers included
- Yearly or one-time payment
- Controls entire Hotel WiFi network
- Larger packages available with unlimited APs
- Premium features included
- Exclusive on-premise private use